Privacy Policy
Last updated: November 22, 2025
Data Controller Information
790-0062 3-4-7 Minamiedo, Matsuyama City, Ehime Prefecture
Our Commitment to Your Privacy
At Dialogix, we understand that trust forms the foundation of effective communication training. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.
We are committed to protecting your privacy and complying with applicable data protection laws, including Japan's Act on the Protection of Personal Information (APPI) and, where applicable, the European Union's General Data Protection Regulation (GDPR).
This policy applies to all individuals who visit our website, submit inquiries, or participate in our communication skills training programs.
Information We Collect
Personal Information You Provide
When you interact with our services, you may choose to provide us with personal information including:
- • Contact Information: Your name, email address, phone number, and mailing address when you fill out contact forms or register for courses
- • Professional Information: Your job title, company name, industry, and professional background when relevant to course selection
- • Communication Preferences: Your preferred communication methods, language preferences, and topics of interest
- • Course Participation Data: Assessment results, feedback, and progress information during training programs
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- • Device Information: Your IP address, browser type, operating system, and device identifiers
- • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns on our website
- • Location Data: General geographic location based on IP address (city and country level)
- • Referral Information: The website or search engine that referred you to our site
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- • Consent: When you provide explicit consent for specific processing activities, such as marketing communications
- • Contract Performance: When processing is necessary to provide our training services to you
- • Legitimate Interests: When we have a legitimate business interest in processing your data, such as improving our services and website functionality
- • Legal Obligations: When required by law to retain certain information or comply with regulatory requirements
How We Use Your Information
Service Delivery and Communication
We use your personal information to respond to your inquiries, process course registrations, deliver training programs, send course materials, and provide customer support. This includes communicating important updates about your courses and our services.
Website Improvement and Analytics
We analyze how visitors use our website to improve user experience, optimize content, identify technical issues, and understand which training topics generate the most interest. This helps us enhance our offerings and make our site more accessible.
Marketing Communications
With your consent, we may send you information about new courses, training resources, industry insights, and special offers. You can opt out of marketing communications at any time through the unsubscribe link in our emails or by contacting us directly.
Course Customization and Development
We use aggregated and anonymized data from course assessments and feedback to improve our training methodologies, develop new course content, and tailor our programs to better meet the needs of professionals seeking communication skill development.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Encryption of data in transit and at rest using industry-standard protocols
- • Regular security assessments and vulnerability testing of our systems
- • Restricted access to personal data on a need-to-know basis
- • Staff training on data protection and privacy best practices
Data Storage and Security
Your personal data is stored on secure servers located in Japan. We work with reputable service providers who maintain high security standards and comply with applicable data protection regulations. All service providers are contractually bound to protect your information.
Access Controls and Monitoring
We maintain strict access controls to ensure that only authorized personnel can access personal information. Our systems are monitored for suspicious activity, and we have procedures in place to detect and respond to potential security incidents.
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities in accordance with applicable laws. We have established procedures to assess, contain, and mitigate the impact of any security incidents.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course participation records are typically retained for three years after program completion, while basic contact information may be retained longer if you have consented to receive marketing communications.
Your Privacy Rights
Right to Access
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a commonly used electronic format, along with information about how we process it.
Right to Rectification
If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. We will make reasonable efforts to update your information promptly.
Right to Erasure
Under certain circumstances, you have the right to request deletion of your personal data. This right applies when the data is no longer necessary for the purposes for which it was collected, you withdraw consent, or you object to processing and there are no overriding legitimate grounds.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit that data to another controller without hindrance, where technically feasible.
Right to Object
You have the right to object to processing of your personal data when we rely on legitimate interests as the legal basis for processing. This includes objecting to direct marketing communications at any time.
Right to Restrict Processing
Under certain circumstances, you have the right to request restriction of processing your personal data. This means we can store the data but not use it for other purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the beginning of this policy. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing certain requests.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features on our website
- Disable cookies through your browser settings (see our Cookie Policy for detailed instructions)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.
Please note that certain information may need to be retained for legal or administrative purposes, such as fulfilling contractual obligations, complying with tax regulations, or maintaining records required by law.
Data Sharing and Third Parties
Service Providers
We work with trusted third-party service providers to support our business operations, including email delivery services, website hosting, payment processing, and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is used solely to provide and improve our communication training services.
Legal Requirements
We may disclose your personal information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your personal information. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated policy.
Questions About Privacy
If you have questions about this Privacy Policy, concerns about how we handle your personal data, or wish to exercise your privacy rights, please contact us:
Email: info@stitchmeadowmade.com
Phone: +81 8-5932-9010
790-0062 3-4-7 Minamiedo, Matsuyama City, Ehime Prefecture
We aim to respond to all privacy-related inquiries within 30 days.